March 25, 2020

UPDATED: Court Closures

Download a list of court closures related to the COVID-19 response. (Last updated March 25, 2020)


March 23, 2020

ALERT: Business Continuity

In light of the “Stay at Home” order announced Sunday March 22, 2020 by Ohio Governor Mike DeWine, CIC would like you to understand our approach to business continuity and on-going customer services.

Beginning, Tuesday March 24, 2020, CIC staff will be working remotely. Our office location will be closed, however we will maintain business continuity and on-going customer services during normal business hours. Our convenient, fully-automated background screening system is available around the clock, and every order you place is monitored by our team of professional screening specialists for quality control, to ensure you get the most accurate information as quickly as possible.

Note: there will be delays in getting criminal records searches completed because of court closures (see below.) Education and Employment Verifications are similarly affected. If you have questions or concerns, please call 419.874.2201.


March 17, 2020

ALERT: COVID-19 Impact and Response

Corporate Intelligence Consultants is committed to maintaining a safe and healthy workplace for our employees and helping our customers to do the same. As such, we are closely monitoring the ongoing COVID-19 coronavirus outbreak according to the guidelines and recommendations of the CDC (Centers for Disease Control and Prevention). We want to share with you the actions we are taking to help protect our employees and customers.

We advised our employees to follow the public health authorities' guidance regarding hygiene and personal travel, and we reinforced employees who exhibit flu-like symptoms to stay home and consult with a medical professional. We limited business travel and encouraged employees to leverage technology to maintain business duties as we can.

We have measures in place so that we can complete business needs and will keep you updated on our Action Plan. If needed, we will have staff working from home to maintain our level of service.

We have been seeing some closures in various court systems which affect our ability to research criminal records. In addition, with schools closings in certain areas, we are seeing delays in education verifications. This is a fluid situation and we will continue to monitor these areas and update you as information becomes available.

We appreciate the trust that you place in Corporate Intelligence Consultants. We are prepared to take actions necessary to help keep our employees and customers safe while providing the products and services you need to run your business. For further information please contact our office. 419.874.2201

Our Expertise ... Your Peace of Mind. 419.874.2201

Blog & News

CIC offers news and updates to employers about the latest laws, trends and risks related to hiring, fraud, and drugs or violence in the workplace.

Locating Missing Persons

Do you have a Lost and Found folder on your desk? Whether it be a personal request or a business necessity, finding missing persons is just one of the many services that we provide to our clients. For this newsletter, I would like to concentrate on business necessity. Just when does it become a business necessity to find a missing former employee?

We are often called upon to help Defined Contribution Plan Fiduciaries find retirees or former employees who still have money in a current or terminating plan. With terminating plans, the IRS has specific requirements with regards to finding missing plan participants or beneficiaries before declaring them “missing”.

The DOL issued a new Field Assistance Bulletin 2014-01. This new bulletin is a long overdue release and replaces the Field Assistance Bulletin 2004-02.


>> For more information, click to follow this link: https://www.dol.gov/ebsa/regs/fab2014-1.html.

“Before making a distribution, the plan administrator has a responsibility to contact the plan’s participants for directions on how to distribute their account balances. This requirement extends to all participants, regardless of their length of service or the size of their account balances. Sometimes, however, participants fail to respond to the notices (or mail sent to their addresses is returned), creating a practical dilemma for the plan administrator who has a fiduciary obligation to search for missing participants and distribute their benefits. The Bulletin’s aim is to help fiduciaries properly discharge their obligations to these missing participants.” DOL FAB 2014-02

In general, the Field Assistance Bulletin requires that before ending a search for a missing participant, the plan administrator must use all of the following:

  1. Send plan notices by certified mail to the last known address.
  2. Check all related plan materials and plan sponsor records for information on participant’s/beneficiarie's contact information.
  3. Try to contact the designated beneficiary.
  4. Use other options such as public record databases, obituaries, professional locator services, and/or credit reporting agencies.

If you have exhausted the first two steps and gotten nowhere, CIC can help with the last two steps. Sometimes locating a beneficiary can be as difficult as locating the missing plan participant. The “other options” suggested in number 4, can be very time consuming for busy HR professionals and plan sponsors so why not ask CIC to help? We have the resources and the experience to bring you quick and accurate results.

Carolyn Klemett is the coordinator of our Pre-employment Screening Services at Corporate Intelligence Consultants. For more information about this article on Missing Persons, please contact our offices at 1.800.573.2201 / 419.874.2201.

Our Expertise ... Your Peace of Mind.

Do you have an urgent issue to discuss with an Investigator? Please contact us by phone at 1.800.573.2201.