March 25, 2020

UPDATED: Court Closures

Download a list of court closures related to the COVID-19 response. (Last updated March 25, 2020)

March 23, 2020

ALERT: Business Continuity

In light of the “Stay at Home” order announced Sunday March 22, 2020 by Ohio Governor Mike DeWine, CIC would like you to understand our approach to business continuity and on-going customer services.

Beginning, Tuesday March 24, 2020, CIC staff will be working remotely. Our office location will be closed, however we will maintain business continuity and on-going customer services during normal business hours. Our convenient, fully-automated background screening system is available around the clock, and every order you place is monitored by our team of professional screening specialists for quality control, to ensure you get the most accurate information as quickly as possible.

Note: there will be delays in getting criminal records searches completed because of court closures (see below.) Education and Employment Verifications are similarly affected. If you have questions or concerns, please call 419.874.2201.

March 17, 2020

ALERT: COVID-19 Impact and Response

Corporate Intelligence Consultants is committed to maintaining a safe and healthy workplace for our employees and helping our customers to do the same. As such, we are closely monitoring the ongoing COVID-19 coronavirus outbreak according to the guidelines and recommendations of the CDC (Centers for Disease Control and Prevention). We want to share with you the actions we are taking to help protect our employees and customers.

We advised our employees to follow the public health authorities' guidance regarding hygiene and personal travel, and we reinforced employees who exhibit flu-like symptoms to stay home and consult with a medical professional. We limited business travel and encouraged employees to leverage technology to maintain business duties as we can.

We have measures in place so that we can complete business needs and will keep you updated on our Action Plan. If needed, we will have staff working from home to maintain our level of service.

We have been seeing some closures in various court systems which affect our ability to research criminal records. In addition, with schools closings in certain areas, we are seeing delays in education verifications. This is a fluid situation and we will continue to monitor these areas and update you as information becomes available.

We appreciate the trust that you place in Corporate Intelligence Consultants. We are prepared to take actions necessary to help keep our employees and customers safe while providing the products and services you need to run your business. For further information please contact our office. 419.874.2201

Our Expertise ... Your Peace of Mind. 419.874.2201

Blog & News

CIC offers news and updates to employers about the latest laws, trends and risks related to hiring, fraud, and drugs or violence in the workplace.

Key Access Control

In today’s world, with a higher rate of workplace violence and an ever increasing number of drug dependent individuals whose need for a “fix” makes them desperate and dangerous, the threats to your business from outside are greater than ever. Every business should take time to assess their buildings, review their key control policies and take the necessary steps to improve their access control. We would recommend the following 3 steps as a good starting point.

Six Reasons You Hope Your Security Procedures are Sound

  1. There have been unexplained thefts in your business.
  2. The boss wants to terminate an employee who has been harassing another.
  3. HR wants to Terminate someone who has made threats.
  4. An employee is having problems with their physically abusive spouse.
  5. There may be an impending strike.
  6. You have just been told that an employee has been wearing Army Fatigues, eating cat food in the cafeteria, and has been arguing with coworkers for the past year.

Truly, these are actual scenarios where CIC has been called in to assess the security of a business. Many times, we find flaws in their Access Control which leaves them extremely vulnerable. Don’t assume that your Security Plan is adequate. Security Plans are fluid and must change with business needs. CIC’s 40 plus years of experience in this field makes us uniquely qualified to help you assure that your plan fits your current needs.

3 Steps to Consider When Assessing the Risk to Your Business

If there is the slightest chance of the employee becoming abusive or getting physically violent, ask yourself these questions to help you determine imminent risk, areas of vulnerability and potential liability:

1. Check all of your access points.

  • Are the doors and frames in good working order?
  • Does the door really need to have a knob on the outside?
    • — If not have the door made into an exit only door.
    • — Have that door alarmed so that if it is opened, not closed properly, or propped open, the alarm sounds.

2. Have a reputable locksmith install a good restricted key system.

  • Develop a Key Control Policy.
  • Only designated persons should be allowed to have duplicate keys made.
  • Restricted keys cost more but are more effective.
  • Reevaluate the list of people who need keys and have them sign them out.
  • Employees should understand their responsibility. The loss of a key means that the building will have to be re-keyed. The person who misplaced the key should bear at least some of the cost of re-keying the building. Because of that potential cost some employees may not want a key.

3. Periodically inspect all of your access points and audit all of the issued keys.

From our experience, the appearance of, “being secure” has value. A door that is closed and locked tells an opportunistic thief that there may be other security measures in place inside and that it might be better to move on to the next business where they leave doors propped open and delivery vehicles with the keys inside.

A few times every year we receive calls from clients about losses that have been discovered at their businesses. We are called in to investigate the loss; to determine how the loss occurred and who is responsible. That process likely will include interviewing witnesses (employees) who generally have access to the items taken. Most people cooperate but wonder why they are being interviewed. Some people may be in the interview pool because they are suspects for some reason and some are interviewed because they may have been in a position to see something or hear something.

For one particular client we discovered, during the interview process, that there were at least 20 keys to the building being held by employees who would admit to it. Upon further review we discovered that the building locks were installed by the well-meaning maintenance person from locks that he bought at Home Depot. The locks were home consumer grade locks that were not designed for heavy use at a business where 150 employees were coming and going all hours of the day and night.

The keys for those types of locks could be cut at any Home Depot, Lowes, or mom & pop hardware store for anyone who presented them a key. Even though we had 20 employees admit that they had keys, from an investigative perspective, because of the poor key control, we have to assume that there are many more undocumented keys floating around among the employees and their friends.

Poor key control makes any investigation more difficult to bring to a positive conclusion. Think of the different types of keys a business could have; perimeter doors, interior doors, supply closets, tool bins, filing cabinets, computer racks. Now think about how one missing key could affect your bottom line – directly or indirectly. If you do not have effective key control, you have no way of knowing how many people have access to your facility.

Our 38 years in business, serving a wide variety of corporate clients, has shown us over and over again that being proactive in security reduces liability and saves money. If you need some help with a security related issue we will certainly have ideas on how to solve your problem in a way that is cost effective, and will work for your business.

Steve Cotner is President of Corporate Intelligence Consultants. For more information about Security Management services, please contact Steve at 1.800.573.2201 / 419.874.2201.

Our Expertise ... Your Peace of Mind.

Do you have an urgent issue to discuss with an Investigator? Please contact us by phone at 1.800.573.2201.